Effective Date: April 21, 2019

OpensourceXpert Infotech (OPC) Pvt. Ltd. (“we,” “our,” “us”) is committed to protecting the privacy and security of our clients and users. This Privacy Policy outlines how we collect, use, share, and protect your personal and non-personal information when you interact with our websites, mobile applications, and other digital platforms.

Introduction

OpensourceXpert Infotech (OPC) Pvt. Ltd. is an IT company specializing in mobile and web development services for clients worldwide. We understand the importance of privacy and are dedicated to safeguarding the information you provide to us. This policy explains our practices regarding the collection, use, and protection of your data.

Information Collection

We collect various types of information to provide and improve our services:

-Personal Information: This may include your name, email address, phone number, company name, and payment information, collected when you fill out forms, register for services, or contact us.
– Non-Personal Information: We collect non-identifiable data such as IP addresses, browser types, operating systems, and device information through cookies, web beacons, and similar technologies.
– Usage Data: Information on how you interact with our websites and apps, including pages visited, time spent, and features used.

3. Use of Information

We use the information we collect to:

– Provide, operate, and maintain our services.
– Improve, personalize, and expand our offerings.
– Communicate with you, including responding to inquiries, providing updates, and offering customer support.
– Send marketing and promotional materials, with your consent.
– Analyze trends and user behavior to improve our services.
– Ensure compliance with legal obligations and protect against fraud.

4. Data Sharing

We do not sell or rent your personal information. We may share your data with:

– Service Providers: Trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and marketing agencies.
– Business Partners: Partners with whom we collaborate to provide enhanced services.
– Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, clients, or others.

5. Security Measures

We implement a variety of security measures to protect your data, including:

– Encryption: Data is encrypted both in transit and at rest.
– Access Controls: Restricted access to personal data to authorized personnel only.
– Monitoring: Continuous monitoring for security vulnerabilities and potential threats.
– Regular Audits: Periodic security audits to ensure compliance with industry standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our websites and apps. These may include:

– Session Cookies: To keep you logged in and track your progress through the site.
– Persistent Cookies: To remember your preferences and settings for future visits.
– Analytics Cookies: To help us understand user behavior and improve our services.

You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of our services.

 7. User Rights

You have the following rights regarding your personal data:

– Access: Request a copy of the personal data we hold about you.
– Correction: Request corrections to any inaccurate or incomplete data.
– Deletion: Request the deletion of your personal data, subject to legal obligations.
– Data Portability: Request a copy of your data in a commonly used format.
– Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at the details provided below.

8. International Data Transfers

As a global company, we may transfer and store your data in countries outside of your own. We take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws, such as GDPR.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant changes through email or a prominent notice on our website. Your continued use of our services after the update constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

– Email: info@opensourcexpert.com
– Phone: +91-8000541214
– Mailing Address: OpensourceXpert Infotech (OPC) Pvt. Ltd., 1022, Maple Trade Center, Thalej, Ahmedabad.